“You Never Call, You Don’t Write…”
One of the most common complaints we hear when a new landlord finds us is that their previous Property Manager never communicated with them. They didn’t return their phone calls or emails and the only time they heard anything at all is when there was a costly problem. Many times I hear that the owner is not consulted even when there is a big expense. How frustrating that must be for them. After all, owning a rental property is usually the largest single investment that a Landlord owns. This is the kind of experience that makes many want to throw their hands in the air and walk away while taking their financial lumps.
After 20 years in the property management business, I have a pretty good idea what is going on. The vast majority of Property Managers are stressed out of their minds. They do not have time for proactive communication. The Property Manager is also the Leasing Agent, Maintenance Director, Collections Agent, Receptionist, Lease Enforcement officer, Resident Hand Holder, New Business Development Person, After Hours Operator, Listing Agent and Bookkeeper. No wonder they’re stressed!
This is an inefficient model for doing business in property management.
Consider this model instead: What about having a team whose job is to keep you in the loop about what is going on at you property?
Consider the different types of communication that Sarasota Management & Leasing provides: Owners Handbook, regular marketing updates, notifications when your property is leased or when the rent is not paid on time. Maintenance request notifications (before the work is completed), property inspection reports, move in condition videos, end of lease notifications.
How can one person do all this you might ask? After all we manage a lot of properties. The answer is one person can’t. However, an organized team can. Just check out a few of the comments posted by our many satisfied owners on the internet or on our web site (Click here)
These are just a few of the differences that come with doing business with Sarasota Management & Leasing. You will discover that effective communication is one of the “Keys to Our Success”.